You’re Already Using Systems—Now Make Them Work for You

By Dr. Angie B. Becerra

If you’ve been in practice for more than five minutes, you’re using systems—even if you don’t realize it.

How you check in new patients? That’s a system.

How you schedule follow-ups? System.

How your front desk answers the phone, handles payments, deals with cancellations? All systems.

They might not be written down, they might be a little messy, and they might vary depending on who's working the shift—but they’re still systems. And if you're not the one intentionally shaping them, someone else is.

One of the biggest mindset shifts I try to teach my clients is this: your practice already runs on systems. The question is—are those systems serving you, your team, and your patients the way you want them to?

You don't have to be a Type-A operations nerd to care about structure (though if you are, welcome—you’re in good company). What matters is this: if you want consistent results, consistent care, and a team that knows how to support your vision without burning out, you need intentional systems. You don’t even have to be the one writing them—but you do need to be the one guiding them.

Here’s the truth: if you’re not steering the ship, someone else is.

And they might be building systems that don’t align with the quality of care, communication, or culture you’re trying to create.

Want patients to get better results?

Want fewer dropped balls at the front desk?

Want your team to stop asking you the same questions 17 times a week?

Systems fix that.

And no—this doesn’t mean turning your practice into some soulless corporate machine. The best systems don’t replace connection—they protect it. When your team knows what to do and how to do it, they have more energy left for real, human interactions. They stop surviving in chaos and start thriving in confidence.

So whether you’re writing SOPs, recording videos, or just jotting things down in a shared doc, the point is the same: get it out of your head and into a form that can be shared, trained, and improved.

It’s not about perfection.

It’s about clarity.

And clarity is what creates freedom.

You don’t have to do it alone. I help doctors build systems that actually support their life—not suck the life out of them. Whether you’re starting from scratch or just need to clean up what you’ve got, I’m here for it.

Reach out.

We can hop on a free 15-minute call, no strings attached. If we click, great—we’ll schedule time and get to work. If we don’t, no problem. Either way, you’ll leave with more clarity than you started with.

Let me know if you want a version of this blog turned into:

• A downloadable SOP checklist

• A shorter version for email or IG

• A conversation starter for your next coaching offer

I’ve got your back!